CITRUS HOTEL JOHOR BAHRU BY COMPASS HOSPITALITY, Johor Bahru – A Smart Stay in the City
About the Hotel
Rooms & Accommodations
Citrus Hotel Johor Bahru offers 125 air-conditioned rooms with flat-screen TVs, tea and coffee makers, and minibars. Room types include Superior Twin with 2 single beds, Superior Double with a king bed, and CLUB Queens with queen beds. All rooms feature private bathrooms with walk-in showers, bathrobes, and free toiletries. Family Rooms accommodate 3 adults with a queen bed and single bed combination. Club-level rooms provide access to the 11th-floor lounge with complimentary refreshments from 11:00 a.m. to 8:00 p.m.
Dining Options
The hotel's on-site Citrus Cafe serves meals throughout the day. Club room guests receive complimentary daily breakfast for two persons served from 7:00 a.m. to 10:30 a.m. The Club Lounge offers coffee, tea, juices, and light snacks from 11:00 a.m. to 8:00 p.m. Additional guests in club rooms are charged RM 28 nett for lounge access.
Leisure & Facilities
The property includes a compact fitness center with basic equipment. The 11th-floor Club Lounge features a pool table, board games, and a workspace with a free-to-use internet-ready laptop. Business travelers can utilize two meeting rooms with audiovisual equipment available upon request, totaling 861 square feet of conference space.
Location & Transportation
Located in Johor Bahru's Central Business District at the intersection of Jalan Wong Ah Fook and Jalan Tun Abdul Razak. The hotel is 350 meters from Bazaar Karat, 500 meters from Tan Hiok Nee Heritage Street and Johor Bahru Old Chinese Temple, and 3 km from Johor Art Gallery. A local taxi stand is directly opposite the hotel, with Singapore-bound taxies available on Jalan Trus. The CIQ Complex and Woodlands Crossing to Singapore are approximately 10 minutes by car.
Hotel Services
The 24-hour front desk provides luggage storage and local activity information. Services include daily housekeeping, dry cleaning, and laundry. Safety features include carbon monoxide detectors, fire extinguishers, smoke detectors, a security system, and first aid kits. Free Wi-Fi is available throughout the property, with unlimited access in the Club Lounge.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Luggage storage
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Billiard tables
Guest Parking
- Electric kettle
Services
- Paid shuttle service
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- Restaurant
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Tea and coffee facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Guest Ratings & Reviews
The hotel offers spacious and clean rooms, but the design makes privacy an issue. The staff are helpful and responsive, although some interactions could be improved. It's conveniently located near City Square mall, offering easy access to food options. The dining experience is satisfactory. The facilities are decent but could be more modern.
The hotel rooms were quite disappointing, with dimmed light and awkward facilities, lacking cleanliness, and with a nauseating smell and unpleasant view. It felt uncomfortable and not suitable for travelers, giving a sense of uncleanliness that made me worry about the hygiene standards. On the bright side, the service was surprisingly friendly, especially with the thoughtful gesture of a birthday cake and a birthday song. The location was very convenient as it was close to shopping centers and immigration points. However, the dining experience was simple yet delicious, and the facilities were basic but served their purpose.
My stay at the hotel was overall pleasant. The room, although it could be cleaner like the one shown in the Booking pictures, was nice with a comfy bed, properly working air-con, and very clean toilet. The service was good during our visit, with friendly and accommodating staff. The hotel's location was convenient, near City Square, JB Central, and a 24-hour food court. The dining experience was decent, with a variety of options. The facilities were adequate for a comfortable stay.
The hotel is conveniently located just across the street from JB City Square, making it easy to find and accessible to key attractions in the heart of the city. The rooms, though under renovation with some dust and noise during the day, offer a queen bed size and additional amenities like a mini coffee table and wardrobe. Service is exceptional, with a traditional Malay greeting upon arrival and prompt responses to any reported issues. The dining experience is average, and the facilities are well-maintained. Overall, a good value for money choice with a central location.
I absolutely loved my stay at this hotel! The rooms were upgraded to include two queen beds, which was a pleasant surprise. The staff was incredibly friendly and even allowed me to check in early without any extra charges. The location was convenient, especially for those passing through Johor Bahru. The only downside was the breakfast options, which were a bit limited.
I had a mixed experience at the hotel. The location was convenient, near malls and the border, but the room was not as cold as I would have liked, possibly due to the absence of a window in room 302. The staff were very accommodating and friendly, even planning a special birthday celebration for my significant other, but there were some instances of inexperienced new staff during check-in. The dining options could certainly use some improvement in taste and variety, although the buffet did offer a decent selection. The facilities were satisfactory, but the high price could have been better justified.
The hotel has a convenient location near customs, City Square Mall, and eateries. The room we were given cost a bit more than expected based on the picture, and our room card stopped working after one night due to an error with the check-out date. Although the room was small, the staff were helpful in upgrading us to a better room as there were no more standard double rooms available. The service was efficient and friendly, with even the General Manager being helpful. The dining options had limited choices but were reasonably priced at 12 Ringgit. The hotel's strategic location was the standout feature, being close to JB Sentral, shopping malls, and mamak stalls.
The hotel location is very strategic, close to major attractions and with attractive room rates. The rooms, though spacious, can be affected by construction noise after 9 am. The service was friendly and accommodating, allowing early check-in at no extra charge. The dining experience could use more variety, but the facilities were satisfactory.
My stay at the hotel had its ups and downs. The rooms were neat and clean with great decor, but unfortunately, I had to deal with the previous guest's luggage still in the room, which was a bit unsettling. The staff, overall, was friendly, though I encountered a slight delay during check-in with a new staff member. The location was convenient and close to various amenities, but the area felt unsafe late at night. The dining experience had its flaws with slow refills and empty trays, but the nachos were surprisingly good.
The hotel has a great location near a shopping mall and offers a comfortable stay, although some areas show signs of age. The service is friendly and professional, with efficient staff. The dining options are limited but tasty. Overall, a good value for money choice.
